Inditex zoekt een ZARA | Operational Manager in Maastricht, Limburg, Netherlands | LinkedIn (2024)

Operational manager (38 hours/week)

INDITEX is one of the largest fashion retailers worldwide with more than 5800 stores in 210 countries. ITX Netherlands B.V. consists of seven brands, its own styles: ZARA, PULL & BEAR, MASSIMO DUTTI, BERSHKA, STRADIVARIUS, ZARA HOME, and OYSHO.

At INDITEX, we ‘‘Do something amazing every day!’’

We are proud for our Diversity & Inclusion aspirations and we value your uniqueness.

Your responsibilities in this role are:

To support the management team with safety procedures to minimize stock loss and action plans accordingly. To be actively involved in the Sale preparation process.

Responsible for Zara Online storage in store and its organization

STOCKROOM

• To ensure an effective replenishment that complies with company standards.
• Responsible for the stockrooms organization (standards, layout, efficiency)l
• Responsible for RFID and IT devices, and works alongside the Commercial team.
• Responsible for planning stockroom initiatives to come up with solutions to overcome capacity issues.

DELIVERY

• To manage delivery productivity in line with company targets.
• To manage and oversee the complete delivery process across the three sections and react to unexpected circ*mstances when necessary.
• To ensure good replenishment is maintained throughout all areas in the store.
• To be aware of the risks employees and customers are exposed to and to be aware of safe work practices and company procedures to overcome them.
• To promote work routines and environment to enhance the welfare of the Teams.
• To actively communicate with the General services team to ensure maintenance issues are reported and incidents sorted.
• To be responsible for the training of the delivery and stockroom teams.
• To participate in performance reviews for employees.
• Effective, consistent and regular communication with Floor and Store Managers.
• Drive all aspects of the KPI report to meet targets and plan accordingly with the rest of the management team.
• To ensure team schedules are done to maximize the coverage of all the sections in the store.

Experience and qualifications:

• Good knowledge of the company, the brand and the store they are applying for.
• Experience managing a fast-paced retail operation (for external candidates) or outstanding performance and accomplishment at INDITEX (for internal candidates).
• Passion for people and processes. Systematic organized approach to work.
• Knowledge and experience in organizational effectiveness and operations management.
• Team management experience essential.

Skills and attitudes:

• Forward planning skills.
• Strong organizational and time management skills.
• Always orientated to meet targets
• Has initiative to identify problems and opportunities to be proactive
• Ability to handle pressure and react quickly to situations. Uses initiative to make timely decisions in challenging conditions and circ*mstances.
• Self-motivated and ability to motivate others.
• Tenacious and resilient.
• Ability to lead by example, motivate and develop employees.
• Ability to work autonomously and as part of a team.
• Excellent communication skills.

Are you casual or urban? Are you goth or preppy? Streetwear or classic?

Whatever YOU like to wear fits with us!

At INDITEX we are committed to embracing diversity and fostering an inclusive work environment, where everyone’s opinion is valued and respected.

We pride ourselves greatly in our mentality of recruiting, hiring, training and promoting employees in all positions regardless of disability, race, sex, gender, age, ethnicity, cultural diversity, sexual orientation, pregnancy and maternity, education, religion, socioeconomic status, life experiences or other unique characteristics.

At INDITEX we want you to be you!

Join us and be the force that drives our success!

This job description is designed to help you to understand your role better and to improve the effectiveness of our recruitment process. It is not an exhaustive list of all the things that you may be required to do and maybe required to take on additional tasks.

An integrity check via the warning register of the FAD (Fraud Approach Retail) foundation is part of the application procedure.